Return Policy

Rasi Silks is committed to providing its customers complete satisfaction. We have a tendency to strives to reinforce the shopping expertise of its customers, while providing the best quality products and services. Just in case you're unhappy with the merchandise received from Rasi Silks, you'll contact Rasi Silks online Team together with your complaints/ feedbacks at onlinesales@rasisilks.com, who shall revert back to you at the earliest.

  •  The purchase return could also be accepted on its unfolded  condition with all the supporting documents like tags,bills,etc...
  •  Extra charges won't be levied an our fault within the replace of the product.
  •  Please send an Reason email to us before return the product at: onlinesales@rasisilks.com
  •  The address is mentioned Below,


    Rasi Silks
    No.1, Sannadhi Street,
    Mylapore
    Chennai - 600004
    Phone : +(91) 044-49007300.
    
How to send the returns?
If you have got any queries or clarification you'll contact our customer support, we have a tendency to shall assist you !

Customer Support:
E-Mail : onlinesales@rasisilks.com
Phone : +(91) 044-49007300.

Terms and Conditions

  •     We would entertain the product return only after receiving mail from the customer.
  •     We have a tendency to don't accept any returns when 7 days of receiving the shipment.
  •     All products should be returned in original condition with Invoice & tags intact as connected within the dress. Presence of original Invoice / tags may be a must to simply accept returns.
  •     Any complaint with regards to damage or stains or any other should be according to us within 24 hrs of the receipt of the products. we may ask for a digital image of the same in order to review the same.



Refund on Returns

  •     At any purpose of your time the refunds won't be entertained for any purchase, and it would be issued only as Gift Vouchers. Which you'll Redeem altogether Our Rasi Silks Branches.
  •     We will not refund the custom duties & taxes, if applicable, or paid by you at time of receiving the products.
  •     In case of orders with free shipping, shipping value of resending product would be deducted while sending the gift voucher / alternative products.