CANCELLATION /RETURN/ EXCHANGE POLICY

 

CANCELLATION POLICY

Rasi Silks believes in helping its customers as far as possible, and has therefore a liberal Cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 12 hours of placing an order.
  • Refund will be done within 7-10 working days in the case of online payments done through Credit/Debit/Net banking facility.
  • In case Blouse stitching, fall /pico, Blouse detachment or “Saree tasseling” has been done as per request of the customer, no cancellation or change is possible.

RETURN/ EXCHANGE POLICY

  • All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged kindly email the customer care for Return procedure within 24hours of delivery. The decision to accept returns rests solely with the Rasi Silks Team. Sarees should be in original folding
  • Once the products are shipped no returns will be accepted unless the above mentioned details stand true.
  • If the product is disliked by the customer it is not eligible for exchange.